Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines

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Material Type: 図書
ISBN: 0071249648
Title: Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines
Author/Editor: Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar
Author Heading: Heracleous, Loizos Th.
https://ci.nii.ac.jp/author/DA14842424
Wirtz, Jochen
https://ci.nii.ac.jp/author/DA17413005
Pangarkar, Nitin
Publication, Distribution, etc.: Mc Graw Hill
Publication Date: c2006
Publication Date (W3CDTF): 2006
Size: 24 cm
Place of Publication (Country Code): si
Text Language Code: en
Subject Heading: Singapore Airlines -- History
Aeronautics, Commercial -- Singapore -- History
LCC: HE9874.S56
Target Audience: 一般
Note (General): Includes bibliographical references and index
Related Material (URI): https://ci.nii.ac.jp/ncid/BB21871128#entity
https://lccn.loc.gov/2006325498
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BB21871128 : BB21871128
LC Control Number: 2006325498
https://lccn.loc.gov/2006325498