The healthcare customer service revolution : The growing impact of managed care on patient satisfaction

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Material Type: 図書
ISBN: 0786308931
Title: The healthcare customer service revolution : The growing impact of managed care on patient satisfaction
Author/Editor: David Zimmerman, Peggy Zimmerman, Chuck Lund
Author Heading: Zimmerman, David
Publication, Distribution, etc.: Irwin Professional
Publication Date (W3CDTF): 1996
Size: 24 cm
Place of Publication (Country Code): us
Text Language Code: en
Target Audience: 一般
Related Material (URI): https://ci.nii.ac.jp/ncid/BC17460513#entity
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BC17460513 : BC17460513