The V-model of service quality : an exploration of African customer service delivery metrics : print 1st ed

The V-model of service quality : an exploration of African customer service delivery metrics : print

1st ed

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Material Type: 図書
ISBN: 9781787696068
Title: The V-model of service quality : an exploration of African customer service delivery metrics
Volume: : print
Author/Editor: by Grafton Whyte
Edition: 1st ed
Author Heading: Whyte, Grafton
Publication, Distribution, etc.: Emerald Pub.
Publication Date: 2018
Publication Date (W3CDTF): 2018
Size: 20 cm
Place of Publication (Country Code): uk
Text Language Code: en
Subject Heading: Customer services -- Quality control
Customer services -- Africa, Sub-Saharan
Customer services -- Africa, Sub-Saharan -- Case studies
Target Audience: 一般
Note (General): Includes bibliographical references and index
Related Material: Emerald points
https://cir.nii.ac.jp/crid/1130000796011683712
Related Material (URI): https://ci.nii.ac.jp/ncid/BB30175059#entity
Periodical Title: Emerald points
https://cir.nii.ac.jp/crid/1130000796011683712
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BB30175059 : BB30175059