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"顧客の声"分析・活用術 : テキストマイニングが拓く : コールセンター高付加価値化への新たな提案
"顧客の声"分析・活用術 : テキストマイニングが拓く : コールセンター高付加価値化への新たな提案
Paper
図書
野村総合研究所テキストマイニング研究チーム, プラスアルファ・コンサルティング 監修, 金井進, 堀宣男, 神田晴彦, 三室克哉, 鈴村賢治 著
リックテレコム
2008.6
<DH441-J98>
National Diet Library
Other Libraries in Japan
Author Heading (ID)
00258464
01129666
01129669 01129670 01092260
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