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The satisfied customer : winners and losers in the battle for buyer preference / Claes Fornell. 1st ed.

The satisfied customer : winners and losers in the battle for buyer preference / Claes Fornell. 1st ed.
Paper図書
Palgrave Macmillan2007.<DH441-B16>
National Diet Library
  • Author HeadingFornell, Claes.

The satisfied customer : winners and losers in the battle for buyer preference : hbk

The satisfied customer : winners and losers in the battle for buyer preference : hbk
Paper図書
Claes FornellPalgrave Macmillan2007
Other Libraries in Japan
  • Author HeadingFornell, Claes

Economic consequences of providing quality and customer satisfaction

Economic consequences of providing quality and customer satisfaction
Paper図書
Eugene W. Anderson, Claes Fornell, Donald R. LehmannMarketing Science Institutec1993
Other Libraries in Japan
  • Author HeadingAnderson, Eugene W. Fornell, Claes Lehmann, Donald R. Marketing ...

A second generation of multivariate analysis : set v. 1 v. 2

A second generation of multivariate analysis : set v. 1 v. 2
Paper図書
edited by Claes FornellPraeger1982
Other Libraries in Japan
  • Author HeadingFornell, Claes

Consumer input for marketing decisions : a study of corporate departments for consumer affairs

Consumer input for marketing decisions : a study of corporate departments for consumer affairs
Paper図書
Claes FornellPraeger Publishersc1976
Other Libraries in Japan
  • Author HeadingFornell, Claes

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