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Nordstrom way to customer experience excellence : creating a values-driven service culture : pbk 3rd ed

Nordstrom way to customer experience excellence : creating a values-driven service culture : pbk 3rd ed
Paper図書
Robert Spector & Breanne O. ReevesWileyc2017
Other Libraries in Japan
  • Author HeadingSpector, Robert Reeves, Breanne O.

The Nordstrom way to customer service excellence : the handbook for becoming the "Nordstrom" of your industry : pbk 2nd ed

The Nordstrom way to customer service excellence : the handbook for becoming the "Nordstrom" of your industry : pbk 2nd ed
Paper図書
Robert Spector, Patrick McCarthyJohn Wiley & Sonsc2012
Other Libraries in Japan
  • Author HeadingSpector, Robert McCarthy, D. M. P. (Dennis Mi...

Category killers : the retail revolution and its impact on consumer culture

Category killers : the retail revolution and its impact on consumer culture
Paper図書
Robert SpectorHarvard Business School Pressc2005
Other Libraries in Japan
  • Author HeadingSpector, Robert

노드스트롬식 고객감동서비스의 진수 : 노디스(Nordies)가 되라!

노드스트롬식 고객감동서비스의 진수 : 노디스(Nordies)가 되라!
Paper図書
로버트 스펙터, 패트릭 매카시 공저 ; CEM연구회 역한국표준협회컨설팅2007.4
Other Libraries in Japan
  • Author HeadingSpector, Robert McCarthy, D. M. P. (Dennis Mi...

The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization : pbk

The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization : pbk
Paper図書
Robert Spector and Patrick McCarthyJohn Wiley & Sonsc2005
Other Libraries in Japan
  • Author HeadingSpector, Robert McCarthy, D. M. P. (Dennis Mi...

Amazon.com : get big fast : pbk

Amazon.com : get big fast : pbk
Paper図書
Robert SpectorHarperBusinessc2002
Other Libraries in Japan
  • Author HeadingSpector, Robert

Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers

Anytime, anywhere : how the best bricks-and-clicks businesses deliver seamless service to their customers
Paper図書
Robert SpectorPerseus Pub.c2002
Other Libraries in Japan
  • Author HeadingSpector, Robert

Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company : cloth

Lessons from the Nordstrom way : how companies are emulating the # 1 customer service company : cloth
Paper図書
Robert SpectorWileyc2001
Other Libraries in Japan
  • Author HeadingSpector, Robert

Amazon.com : get big fast

Amazon.com : get big fast
Paper図書
Robert SpectorHarperBusinessc2000
Other Libraries in Japan
  • Author HeadingSpector, Robert

Category killers : the retail revolution and its impact on consumer culture / Robert Spector.

Category killers : the retail revolution and its impact on consumer culture / Robert Spector.
Paper図書
Harvard Business School Pressc2005.<DH468-B9>
National Diet Library
  • Author HeadingSpector, Robert, 1947-

The Nordstrom way : the inside story of America's #1 customer service company 2nd ed.

The Nordstrom way : the inside story of America's #1 customer service company 2nd ed.
Paper図書
Robert Spector and Patrick D. McCarthyJohn Wiley & Sons2000
Other Libraries in Japan
  • Author HeadingSpector, Robert McCarthy, D. M. P. (Dennis Mi...

ノードストローム・ウェイ : 絶対にノーとは言わない百貨店

ノードストローム・ウェイ : 絶対にノーとは言わない百貨店
Paper図書
ロバート・スペクター,P.D.マッカーシー著 ; 山中【カン】監訳 ; 犬飼みずほ訳日本経済新聞社2001.2
Other Libraries in Japan

The Nordstrom way : the inside story of America's # 1 customer service company : hbk : pbk

The Nordstrom way : the inside story of America's # 1 customer service company : hbk : pbk
Paper図書
Robert Spector, Patrick D. McCarthyWileyc1995
Other Libraries in Japan
  • Author HeadingSpector, Robert McCarthy, D. M. P. (Dennis Mi...

カテゴリー・キラー : 小売革命でここまで変わる!消費の「質」と「意味」

カテゴリー・キラー : 小売革命でここまで変わる!消費の「質」と「意味」
Paper図書
ロバート・スペクター 著, 遠藤真美 訳ランダムハウス講談社2005.11<DH468-H346>
National Diet LibraryOther Libraries in Japan
  • Author HeadingSpector, Robert, 1947- 遠藤, 真美, 1963-

Backgrounds to restoration and eighteenth-century English literature : an annotated bibliographical guide to modern scholarship / compiled by Robert D. Spector. (Bibliographies and indexes in world literature ; no. 17)

Backgrounds to restoration and eighteenth-century English literature : an annotated bibliographical guide to modern scholarship / compiled by Robert D. Spector. (Bibliographies and indexes in world literature ; no. 17)
Paper図書
Greenwood Press1989.<KS71-A9>
National Diet Library
  • Author HeadingSpector, Robert Donald.

Tobias George Smollett / by Robert Donald Spector. Updated ed. (Twayne's English authors series ; TEAS 75)

Tobias George Smollett / by Robert Donald Spector. Updated ed. (Twayne's English authors series ; TEAS 75)
Paper図書
Twayne Publishersc1989.<KS131-A29>
National Diet LibraryOther Libraries in Japan
  • Author HeadingSpector, Robert Donald.

Basic methods in microscopy : protocols and concepts from cells : a laboratory manual : cloth : pbk

Basic methods in microscopy : protocols and concepts from cells : a laboratory manual : cloth : pbk
Paper図書
edited by David L. Spector, Robert D. GoldmanCold Spring Harbor Laboratory Pressc2006
Other Libraries in Japan

アマゾン・ドット・コム

アマゾン・ドット・コム
Paper図書
ロバート・スペクター 著, 長谷川真実 訳日経BP社2000.7<UE111-G70>
National Diet LibraryOther Libraries in Japan
  • Author HeadingSpector, Robert, 1947- 長谷川, 真実, 1959-

Samuel Johnson and the essay

Samuel Johnson and the essay
Paper図書
Robert D. SpectorGreenwood Press1997
Other Libraries in Japan
  • Author HeadingSpector, Robert Donald

Cells : a laboratory manual

Cells : a laboratory manual
Paper図書
David L. Spector, Robert D. Goldman, Leslie A. LeinwandCold Spring Harbor Laboratory Pressc1998
Other Libraries in Japan
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