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Ｃｕｓｔｏｍｅｒ ｓａｔｉｓｆａｃｔｉｏｎ ｔｈｒｏｕｇｈ ｔｏｔａｌ ｑｕａｌｉｔｙ
Ｃｕｓｔｏｍｅｒ ｓａｔｉｓｆａｃｔｉｏｎ ｔｈｒｏｕｇｈ ｔｏｔａｌ ｑｕａｌｉｔｙ
Paper
図書
ＪｏｈｎＨ．Ｗｅｌｌｅｍｉｎ．
Ｃｈａｒｔｗｅｌｌ－Ｂｒａｔｔ
ｃ１９９０．
Other Libraries in Japan
Customer satisfaction through total quality : pbk Sweden
Customer satisfaction through total quality : pbk Sweden
Paper
図書
John H. Wellemin
Chartwell-Bratt
c1990
Other Libraries in Japan
Author Heading
Wellemin, John H.
The handbook of professional service management : caring for the customer before, during and after the sale Sweden uk. Germany
The handbook of professional service management : caring for the customer before, during and after the sale Sweden uk. Germany
Paper
図書
John H. Wellemin
Studentlitteratur
1984
Other Libraries in Japan
Author Heading
Wellemin, John H.
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