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21st century airlines : connecting the dots First Edition.

21st century airlines : connecting the dots First Edition.
Paper図書
Nawal K. Taneja.Routledge, Taylor & Francis Group2018.<DK221-B30>
National Diet Library

Looking beyond the runway : airlines innovating with best practices while facing realities / Nawal K. Taneja.

Looking beyond the runway : airlines innovating with best practices while facing realities / Nawal K. Taneja.
Paper図書
Ashgatec2010.<DK211-B26>
National Diet Library
  • Subject HeadingAirlines. Airlines -- Customer services. Automobile industry and trad...

Airline customer service [microform] : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, second session, June 28, 2000 (S. hrg. ; 106-1126)

Airline customer service [microform] : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, second session, June 28, 2000 (S. hrg. ; 106-1126)
Microform図書
2004<YCA-Y 4.C 73/7:S.HRG.106-1126>
National Diet Library
  • Subject HeadingAirlines -- Customer services -- United States Airlines -- ...

Airline Passenger Fairness Act (S. 383) : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, first session, March 11, 1999 (S. hrg. ; 106-845)

Airline Passenger Fairness Act (S. 383) : hearing before the Committee on Commerce, Science, and Transportation, United States Senate, One Hundred Sixth Congress, first session, March 11, 1999 (S. hrg. ; 106-845)
Microform図書
2001<YCA-Y 4.C 73/7:S.HRG.106-845>
National Diet Library
  • Subject HeadingAirlines -- Customer services -- United States Airlines -- ...

21st century airlines : connecting the dots : hbk

21st century airlines : connecting the dots : hbk
Paper図書
Nawal K. TanejaRoutledge2018
Other Libraries in Japan
  • Subject HeadingAirlines -- Management Airlines -- Customer services Electronic commerce Organizat...
  • Subject Heading (ID)Airlines -- Management Airlines -- Customer services Electronic commerce Organizat...

Airline customer service commitments : status report : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Seventh Congress, first session, June 20, 2001

Airline customer service commitments : status report : hearing before the Subcommittee on Aviation of the Committee on Transportation and Infrastructure, House of Representatives, One Hundred Seventh Congress, first session, June 20, 2001
Microform図書
2001<YCA-Y 4.T 68/2:107-26>
National Diet Library
  • Subject HeadingAirlines -- Customer services -- United States Airlines -- ...

Aviation [microform] : comparison of airline "Customer Service Commitment" with contracts of carriage and federal law / United States General Accounting Office, Resources, Community, and Economic Development Division

Aviation [microform] : comparison of airline "Customer Service Commitment" with contracts of carriage and federal law / United States General Accounting Office, Resources, Community, and Economic Development Division
Microform図書
1999<YCA-GA 1.13:RCED-99-281 R>
National Diet Library
  • Subject Heading...ion of America Airlines -- Customer services -- United States Aeronautics,...

Air transportation--customer problems and solutions : hearing before the Subcommittee on Energy Policy, Natural Resources, and Regulatory Affairs of the Committee on Government Reform, House of Representatives, One Hundred Seventh Congress, first session, July 31, 2001

Air transportation--customer problems and solutions : hearing before the Subcommittee on Energy Policy, Natural Resources, and Regulatory Affairs of the Committee on Government Reform, House of Representatives, One Hundred Seventh Congress, first session, July 31, 2001
Microform図書
2002<YCA-Y 4.G 74/7:T 68/19>
National Diet Library
  • Subject HeadingAir travel -- United States Airlines -- Customer services -- United States Airports -- ...

Airline Customer Service Improvement Act : report of the Committee on Commerce, Science, and Transportation on S. 319 (Report)

Airline Customer Service Improvement Act : report of the Committee on Commerce, Science, and Transportation on S. 319 (Report)
Microform図書
2001<YCA-Y 1.1/5:107-13>
National Diet Library
  • Subject Heading... United States Airlines -- Customer services -- United States Airlines -- ...

Airline e-commerce : log on, take off : pbk. : hbk.

Airline e-commerce : log on, take off : pbk. : hbk.
Paper図書
Michael HankeRoutledge, Taylor & Francis Group2016
Other Libraries in Japan
  • Subject HeadingAirlines -- Rates Airlines -- Customer services Aeronautics, Commercial -- Pa...
  • Subject Heading (ID)Airlines -- Rates Airlines -- Customer services Aeronautics, Commercial -- Pa...

Looking beyond the runway : airlines innovating with best practices while facing realities : hardback

Looking beyond the runway : airlines innovating with best practices while facing realities : hardback
Paper図書
by Nawal K. TanejaAshgatec2010
Other Libraries in Japan
  • Subject HeadingAirlines Airlines -- Customer services Automobile industry and trade...
  • Subject Heading (ID)Airlines Airlines -- Customer services Automobile industry and trade...

Fasten your seatbelt : the passenger is flying the plane

Fasten your seatbelt : the passenger is flying the plane
Paper図書
Nawal K. TanejaAshgatec2005
Other Libraries in Japan
  • Subject HeadingAirlines Airlines -- Customer services Airlines -- Rates Consumer be...
  • Subject Heading (ID)Airlines Airlines -- Customer services Airlines -- Rates Consumer be...

Requests and responses in calls for service

Requests and responses in calls for service
Paper図書
by Seung-Hee LeeProQuest Information and Learningc2006
Other Libraries in Japan
  • Subject Heading... -- Evaluation Airlines -- Customer services Emergency medical services Po...
  • Subject Heading (ID)... -- Evaluation Airlines -- Customer services Emergency medical services Po...

Evaluating determinants of sticky costs and operations based earnings prediction models using air transportation industry data and validation of verifiable detail as a source of credibility in customer retention strategy disclosure

Evaluating determinants of sticky costs and operations based earnings prediction models using air transportation industry data and validation of verifiable detail as a source of credibility in customer retention strategy disclosure
Paper図書
by James Nibley CannonUMIc2011
Other Libraries in Japan
  • Subject HeadingAirlines -- Accounting -- United States Airlines -- Customer services -- United States
  • Subject Heading (ID)Airlines -- Accounting -- United States Airlines -- Customer services -- United States

Delivering excellent service quality in aviation : a practical guide for internal and external service providers

Delivering excellent service quality in aviation : a practical guide for internal and external service providers
Paper図書
Mario KossmannAshgatec2006
Other Libraries in Japan
  • Subject Heading...uality control Airlines -- Customer services -- Quality control Airports -...
  • Subject Heading (ID)...uality control Airlines -- Customer services -- Quality control Airports -...

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