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Nordstrom way to customer experience excellence : creating a values-driven service culture : pbk 3rd ed

Nordstrom way to customer experience excellence : creating a values-driven service culture : pbk 3rd ed
Paper図書
Robert Spector & Breanne O. ReevesWileyc2017
Other Libraries in Japan
  • Subject Heading..., manuals, etc Nordstrom (Firm) -- Management Department stor...
  • Subject Heading (ID)..., manuals, etc Nordstrom (Firm) -- Management Department stor...

Nordstrom : dissension in the ranks? Rev. [ed.]

Nordstrom : dissension in the ranks? Rev. [ed.]
Paper図書
[Hilary Weston, Robert Simons]Harvard Business School Pub.1999, c1990
Other Libraries in Japan
  • Subject HeadingNordstrom (Firm) Department stores -- United S...
  • Subject Heading (ID)Nordstrom (Firm) Department stores -- United S...

The Nordstrom way : the inside story of America's #1 customer service company 2nd ed.

The Nordstrom way : the inside story of America's #1 customer service company 2nd ed.
Paper図書
Robert Spector and Patrick D. McCarthyJohn Wiley & Sons2000
Other Libraries in Japan
  • Subject HeadingCustomer services -- United States Nordstrom (Firm) Department stores -- United S...
  • Subject Heading (ID)Customer services -- United States Nordstrom (Firm) Department stores -- United S...

The Nordstrom way to customer service excellence : the handbook for becoming the "Nordstrom" of your industry : pbk 2nd ed

The Nordstrom way to customer service excellence : the handbook for becoming the "Nordstrom" of your industry : pbk 2nd ed
Paper図書
Robert Spector, Patrick McCarthyJohn Wiley & Sonsc2012
Other Libraries in Japan
  • Subject Heading..., manuals, etc Nordstrom (Firm) -- Management Department stor...
  • Subject Heading (ID)..., manuals, etc Nordstrom (Firm) -- Management Department stor...

노드스트롬식 고객감동서비스의 진수 : 노디스(Nordies)가 되라!

노드스트롬식 고객감동서비스의 진수 : 노디스(Nordies)가 되라!
Paper図書
로버트 스펙터, 패트릭 매카시 공저 ; CEM연구회 역한국표준협회컨설팅2007.4
Other Libraries in Japan
  • Subject HeadingNordstrom (Firm) -- Management Customer servic...
  • Subject Heading (ID)Nordstrom (Firm) -- Management Customer servic...

The Nordstrom way : the inside story of America's # 1 customer service company : hbk : pbk

The Nordstrom way : the inside story of America's # 1 customer service company : hbk : pbk
Paper図書
Robert Spector, Patrick D. McCarthyWileyc1995
Other Libraries in Japan
  • Subject HeadingCustomer services -- United States Nordstrom (Firm) Department stores -- United S...
  • Subject Heading (ID)Customer services -- United States Nordstrom (Firm) Department stores -- United S...

Nordstrom : dissension in the ranks?

Nordstrom : dissension in the ranks?
Paper図書
[Robert Simons]Harvard Business School Pub.1991
Other Libraries in Japan
  • Subject HeadingNordstrom (Firm) Department stores -- United S...
  • Subject Heading (ID)Nordstrom (Firm) Department stores -- United S...

The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization : pbk

The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization : pbk
Paper図書
Robert Spector and Patrick McCarthyJohn Wiley & Sonsc2005
Other Libraries in Japan
  • Subject Heading..., manuals, etc Nordstrom (Firm) -- Management Department stor...
  • Subject Heading (ID)..., manuals, etc Nordstrom (Firm) -- Management Department stor...

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