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Exits, voices and social investment : citizens' reaction to public services (Theories of institutional design)

Exits, voices and social investment : citizens' reaction to public services (Theories of institutional design)
Paper図書
Keith Dowding and Peter John.Cambridge University Press2012.<EG21-B31>
National Diet Library
  • Subject Heading...dministration. Total quality management in human services.

Total quality management seminar [microform]

Total quality management seminar [microform]
Microform図書
1998<YCA-ED 1.310/2:424442>
National Diet Library

Exits, voices and social investment : citizens' reaction to public services : hardback

Exits, voices and social investment : citizens' reaction to public services : hardback
Paper図書
Keith Dowding and Peter JohnCambridge University Press2012
Other Libraries in Japan

Exits, voices and social investment : citizens' reaction to public services : pbk

Exits, voices and social investment : citizens' reaction to public services : pbk
Paper図書
Keith Dowding and Peter JohnCambridge University Press2015
Other Libraries in Japan

Making TQM work : quality tools for human service organizations pbk

Making TQM work : quality tools for human service organizations pbk
Paper図書
John Gunther, Frank HawkinsSpringerc1999
Other Libraries in Japan

Quality performance in human services : leadership, values, and vision

Quality performance in human services : leadership, values, and vision
Paper図書
edited by James F. Gardner and Sylvia NudlerPaul H. Brookes Publishing Co.c1999
Other Libraries in Japan

Managing quality : strategic issues in health care management

Managing quality : strategic issues in health care management
Paper図書
edited by Huw T. O. Davies ... [et al.]Ashgatec1999
Other Libraries in Japan

Total quality management in human service organizations

Total quality management in human service organizations
Paper図書
John Gunther, Frank HawkinsSpringer Pub.1996
Other Libraries in Japan

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