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サービス・リーダーシップ8つの法則 : "惚れられる"サービスはマネジャーがつくる
サービス・リーダーシップ8つの法則 : "惚れられる"サービスはマネジャーがつくる
Paper
図書
チップ・R.ベル, ロン・ゼンケ 著, 和田正春 訳
ダイヤモンド社
1999.6
<DH441-G383>
National Diet Library
Other Libraries in Japan
Note (General)
原タイトル:
Managing knock your socks off service
Additional Title
Managing knock your socks off service
Managing knock your socks off service
2nd ed. / revisions by Chip R. Bell and Dave Zielinski
Managing knock your socks off service 2nd ed. / revisions by Chip R. Bell and Dave Zielinski
Paper
図書
Chip R. Bell and Ron Zemke ; illustrations by John Bush
AMACOM
c2007
Other Libraries in Japan
Managing knock your socks off service
Managing knock your socks off service
Paper
図書
Chip R. Bell and Ron Zemke ; illustrations by John Bush
AMACOM
c1992
Other Libraries in Japan
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