The satisfied customer : winners and losers in the battle for buyer preference / Claes Fornell. 1st ed.

The satisfied customer : winners and losers in the battle for buyer preference / Claes Fornell.

1st ed.

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一般注記：: Related URL: Table of contents only http: //www.loc.gov/catdir/toc/ecip0720/2007024932.html.Related URL: Contributor biographical information http: //...

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資料種別: 図書
ISBN: 1403981973
9781403981974
0230604064
タイトル: The satisfied customer : winners and losers in the battle for buyer preference / Claes Fornell.
版: 1st ed.
著者標目: Fornell, Claes.
出版事項: New York : Palgrave Macmillan
出版年月日等: 2007.
出版年（W3CDTF）: 2007
数量: viii, 247 p. : ill. ; 25 cm.
出版地（国名コード）: US
本文の言語コード: eng
件名標目: Consumer satisfaction.
Consumers' preferences.
Customer relations.
LCC: HF5415.335
DDC: 658.8/343
NDLC: DH441
一般注記: Related URL: Table of contents only http: //www.loc.gov/catdir/toc/ecip0720/2007024932.html.
Related URL: Contributor biographical information http: //www.loc.gov/catdir/enhancements/fy0730/2007024932-b.html.
Related URL: Publisher description http: //www.loc.gov/catdir/enhancements/fy0730/2007024932-d.html.
書誌注記: Includes bibliographical references (p. [231]-237) and index.
所蔵機関: 国立国会図書館
請求記号: DH441-B16
連携機関・データベース: 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
書誌ID（NDLBibID）: 000009432975
http://id.ndl.go.jp/bib/000009432975
LC control number: 2007024932
https://lccn.loc.gov/2007024932
OCLC番号: 145396504
https://www.worldcat.org/oclc/145396504
目録規則: 英米目録規則
整理区分コード: 211