Crash course in dealing with difficult library customers

• 資料種別: 図書
• ISBN: 9781610692830 (pbk.); 1610692837 (pbk.); 9781610692847 (ebook)
• タイトル: Crash course in dealing with difficult library customers
• 著者・編者: Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle.
• シリーズタイトル: Libraries Unlimited crash course series
• 著者標目: Mosley, Shelley, 1950-; Tucker, Dennis C.; Van Winkle, Sandra.
• 出版事項: Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC (出版)
• 出版年月日等: [2014]
• 出版年（W3CDTF）: 2014
• 数量: xii, 173 pages
• 大きさ: 28 cm.
• 出版地（国名コード）: US
• 本文の言語コード: eng
• 表現種別: text
• 機器種別: unmediated
• キャリア種別: volume
• 件名標目: Public services (Libraries)--United States.; Library users--United States.; Libraries--Public relations--United States.; Libraries--Security measures--United States.; Conflict management.; LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General.; LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management.
• LCC: Z711
• DDC: 025.5
• NDLC: UL511
• 対象利用者: 一般
• 書誌注記: Includes bibliographical references and index.
• 所蔵機関: 国立国会図書館
• 請求記号: UL511-B100
• 連携機関・データベース: 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• 書誌ID（NDLBibID）: 027485915; http://id.ndl.go.jp/bib/027485915
• LC control number: 2013034584; https://lccn.loc.gov/2013034584
• 目録規則: RDA
• 整理区分コード: 211

• 要約等: "Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal wit...