Crash course in dealing with difficult library customers

• Material Type: 図書
• ISBN: 9781610692830 (pbk.); 1610692837 (pbk.); 9781610692847 (ebook)
• Title: Crash course in dealing with difficult library customers
• Author/Editor: Shelley E. Mosley, Dennis C. Tucker, and Sandra Van Winkle.
• Series Title: Libraries Unlimited crash course series
• Author Heading: Mosley, Shelley, 1950-; Tucker, Dennis C.; Van Winkle, Sandra.
• Publication, Distribution, etc.: Santa Barbara, California : Libraries Unlimited, an imprint of ABC-CLIO, LLC (出版)
• Publication Date: [2014]
• Publication Date (W3CDTF): 2014
• Extent: xii, 173 pages
• Size: 28 cm.
• Place of Publication (Country Code): US
• Text Language Code: eng
• Content Type: text
• Media Type: unmediated
• Carrier Type: volume
• Subject Heading: Public services (Libraries)--United States.; Library users--United States.; Libraries--Public relations--United States.; Libraries--Security measures--United States.; Conflict management.; LANGUAGE ARTS & DISCIPLINES / Library & Information Science / General.; LANGUAGE ARTS & DISCIPLINES / Library & Information Science / Administration & Management.
• LCC: Z711
• DDC: 025.5
• NDLC: UL511
• Target Audience: 一般
• Note (Bibliography): Includes bibliographical references and index.
• Holding library: 国立国会図書館
• Call No.: UL511-B100
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 027485915; http://id.ndl.go.jp/bib/027485915
• LC Control Number: 2013034584; https://lccn.loc.gov/2013034584
• Cataloging Rule: RDA
• Bibliographic Record Category (NDL): 211

• Summary, etc.: "Libraries are public places--open to anyone and everyone. This book contains invaluable, practical tips for library staff who sometimes must deal wit...