図書

The loyalty effect : the hidden force behind growth,profits,and lasting value.

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The loyalty effect : the hidden force behind growth,profits,and lasting value.

Material type
図書
Author
FrederickF.ReichheldwithThomasTeal ;
Publisher
Harvard Business School Press
Publication date
2001.
Material Format
Paper
Capacity, size, etc.
xviii, 323 p. : ill. ; 24 cm.
Collection
-
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Paper

Material Type
図書
ISBN
157851687
1578516870
9781578516872
Title Transcription
THE LOYALTY EFFECT : THE HIDDEN FORCE BEHIND GROWTH PROFITS AND LASTING VALUE
Author/Editor
FrederickF.ReichheldwithThomasTeal ;
Title Heading
The loyalty effect THE LOYALTY EFFECT
Author Heading
2100392651 REICHHELD, FREDERICK, F
1100708438 TEAL, THOMAS
Publication Date
2001.
Publication Date (W3CDTF)
2001