Jump to main content

博士論文

Conceptual models of service quality and its management in Japanese firms

Icons representing 博士論文
The cover of this title could differ from library to library.

Available with Digitized Contents Transmission Service

Find on the publisher's website

NDL Digital Collections

Available for viewing via the Digitized Contents Transmission Service for Individuals to official registered users of the NDL, who resides in Japan.

Become an official registered user >

Log in >

Conceptual models of service quality and its management in Japanese firms

Call No. (NDL)
UT51-92-N81
Bibliographic ID of National Diet Library
000000252693
Persistent ID (NDL)
info:ndljp/pid/3090095
Material type
博士論文
Author
Schvaneveldt, Shane J. [著]
Publisher
-
Date granted
平成4年3月26日
Material Format
Paper・Digital
Capacity, size, etc.
-
Degree grantor and degree
東京工業大学,学術博士
View All

Notes on use

Note (General)：

博士論文

Search by Bookstore

Search by Bookstore

Read this material in an accessible format.

View materials in accessible formats for people with print disabilities (1Type)

Table of Contents

Provided by：国立国会図書館デジタルコレクション

  • 論文目録

  • Contents

    p1

  • 1 Introduction and Overview

    p1

  • 1.1 Introduction

    p1

  • 1.2 Scope and Classification of Services

    p2

Search by Bookstore

Read in Disability Resources

Bibliographic Record

You can check the details of this material, its authority (keywords that refer to materials on the same subject, author's name, etc.), etc.

Paper Digital

Material Type
博士論文
Title
Conceptual models of service quality and its management in Japanese firms
Author/Editor
Schvaneveldt, Shane J. [著]
Author Heading
Schvaneveldt, Shane J シュバネベルト, ジェーン ジェイ
Alternative Title
サービス品質の概念モデルと日本企業における品質管理実施法 サービス ヒンシツ ノ ガイネン モデル ト ニホン キギョウ ニ オケル ヒンシツ カンリ ジッシホウ
Degree Grantor
東京工業大学
Date Granted
平成4年3月26日
Date Granted (W3CDTF)
1992
Dissertation Number
甲第2445号
Degree Type
学術博士