CS経営の実践 : お客様満足を生み出す DCカード「レインボー活動」の全貌

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Material Type: 図書
ISBN: 4-8207-0894-5
Title: CS経営の実践 : お客様満足を生み出す DCカード「レインボー活動」の全貌
Title Transcription: シーエスケイエイノジッセン
Author/Editor: 小名川真治郎, 永川克彦著
Author Heading: 小名川, 真治郎, 1948- コナガワ, シンジロウ, 1948- ( 00255160 )Authorities
永川, 克彦, 1961- エガワ, カツヒコ, 1961- ( 00255161 )Authorities
Publication, Distribution, etc.: 東京 : 日本能率協会マネジメントセンター
Publication Date: 1992.11
Publication Date (W3CDTF): 1992
Extent: 222p
Size: 19cm
Place of Publication (Country Code): JP
Text Language Code: jpn
Subject Heading: ディーシーカードディーシーカード ( 00628784 )Authorities
サービスサービス ( 00569923 )Authorities
NDC 8th ed.: 338.7
NDLC: DF317
Target Audience: 一般
Price: 1500円 (税込)
Holding library: 国立国会図書館
Call No.: DF317-E58
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000002213603
http://id.ndl.go.jp/bib/000002213603
National Bibliography No. (JPNO): 93006675
Cataloging Rule: Nippon Cataloging Rules, Preliminary New Edition
Bibliographic Record Category (NDL): 111