顧客満足のサービス戦略 : 競争優位を実現させる6つの実践プラン
Available in National Diet Library
国立国会図書館デジタルコレクション
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Northern Japan
宮城県図書館
Paper- Call No.：
- 673.3/1993.Y
- Book Registration Number：
- 1005007925
Kanto
さいたま市立中央図書館
Paper- Call No.：
- 336.1
- Book Registration Number：
- 01553864
東京都立多摩図書館
Paper- Call No.：
- 6733-3063-93
- Book Registration Number：
- 1114551952
横浜市立図書館
Paper- Call No.：
- 673223
- Book Registration Number：
- 0007376740
Tokai-Hokuriku
名古屋市図書館
Paper- Call No.：
- 3361/WG/
- Book Registration Number：
- 0232505305
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Bibliographic Record
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- Material Type
- 図書
- ISBN
- 4-478-53017-3
- Title Transcription
- コキャク マンゾク ノ サービス センリャク
- Author/Editor
- ウィリアム・デイビドー, ブロ・ウタル 著柳沢健, 和田正春 訳
- Author Heading
- 柳沢, 健, 1931- ヤナギサワ, ケン, 1931- ( 00095112 )Authorities和田, 正春, 1965- ワダ, マサハル, 1965- ( 00197952 )Authorities
- Publication, Distribution, etc.
- Publication Date
- 1993.11
- Publication Date (W3CDTF)
- 1993
- Extent
- 309p