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図書

Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce Rubin. (How to-do-it manuals for librarians ; no. 100)

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Defusing the angry patron : a how-to-do-it manual for librarians and paraprofessionals / Rhea Joyce Rubin.

(How to-do-it manuals for librarians ; no. 100)

Call No. (NDL)
UL711-A66
Bibliographic ID of National Diet Library
000003085094
Material type
図書
Author
Rubin, Rhea Joyce.
Publisher
Neal-Schuman Publishers
Publication date
c2000.
Material Format
Paper
Capacity, size, etc.
xi, 99 p. : ill. ; 28 cm.
NDC
-
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Paper

Material Type
図書
ISBN
1555703720
Author Heading
Publication, Distribution, etc.
Publication Date
c2000.
Publication Date (W3CDTF)
2000
Extent
xi, 99 p. : ill. ; 28 cm.