図書

Serving them right : innovative and powerful customer retention strategies / Laura A. Liswood.

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Serving them right : innovative and powerful customer retention strategies / Laura A. Liswood.

Call No. (NDL)
DH441-A4
Bibliographic ID of National Diet Library
000003201519
Material type
図書
Author
Liswood, Laura A., 1950-
Publisher
Harper Business
Publication date
c1990.
Material Format
Paper
Capacity, size, etc.
xxxiv, 180 p. : ill. ; 24 cm.
NDC
-
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Bibliographic Record

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Paper

Material Type
図書
ISBN
0887303463
Title
Serving them right : innovative and powerful customer retention strategies / Laura A. Liswood.
Author Heading
Liswood, Laura A., 1950-
Publication, Distribution, etc.
New York : Harper Business
Tokyo : Harper Business
Publication Date
c1990.
Publication Date (W3CDTF)
1990
Extent
xxxiv, 180 p. : ill. ; 24 cm.
Place of Publication (Country Code)
US
Text Language Code
eng