図書

あなたが担当でよかった! : クレームが"感謝"に変わる最強の心理学

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あなたが担当でよかった! : クレームが"感謝"に変わる最強の心理学

Call No. (NDL)
DH441-H237
Bibliographic ID of National Diet Library
000007330482
Material type
図書
Author
中村友妃子 著
Publisher
青春出版社
Publication date
2004.4
Material Format
Paper
Capacity, size, etc.
296p ; 20cm
NDC
673.3
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Paper

Material Type
図書
ISBN
4-413-03465-1
Title Transcription
アナタ ガ タントウ デ ヨカッタ : クレーム ガ カンシャ ニ カワル サイキョウ ノ シンリガク
Author/Editor
中村友妃子 著
Author Heading
中村, 友妃子 ナカムラ, ユキコ ( 00951044 )Authorities
Publication, Distribution, etc.
Publication Date
2004.4
Publication Date (W3CDTF)
2004
Extent
296p