クレーム対応の超技術 : 迅速かつ確実に解決! : お客様の苦情・要求・問題を「満足」に導く能力が身につく!

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Material Type: 図書
ISBN: 4-7696-0861-6
Title: クレーム対応の超技術 : 迅速かつ確実に解決! : お客様の苦情・要求・問題を「満足」に導く能力が身につく!
Title Transcription: クレームタイオウノチョウギジュツ : ジンソクカツカクジツニカイケツ : オキャクサマノクジョウヨウキュウモンダイオマンゾクニミチビクノウリョクガミニツク
Author/Editor: 工藤アリサ著
Author Heading: 工藤, アリサクドウ, アリサ ( 00963957 )Authorities
Publication, Distribution, etc.: 東京 : こう書房
Publication Date: 2005.4
Publication Date (W3CDTF): 2005
Extent: 231p
Size: 21cm
Place of Publication (Country Code): JP
Text Language Code: jpn
Subject Heading: 苦情処理クジョウショリ ( 00765978 )Authorities
NDC 9th ed.: 673.3 : Mercantile business
NDLC: DH441
Target Audience: 一般
Price: 1400円
Holding library: 国立国会図書館
Call No.: DH441-H536
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000007984113
http://id.ndl.go.jp/bib/000007984113
National Bibliography No. (JPNO): 20922917
Cataloging Rule: Nippon Cataloguing Rules 1987 Revised Edition
Bibliographic Record Category (NDL): 111