図書

儲かる顧客のつくり方 (Harvard business review anthology)

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儲かる顧客のつくり方

(Harvard business review anthology)

Call No. (NDL)
DH411-H613
Bibliographic ID of National Diet Library
000008469323
Material type
図書
Author
Diamondハーバード・ビジネス・レビュー編集部 編訳
Publisher
ダイヤモンド社
Publication date
2007.3
Material Format
Paper
Capacity, size, etc.
279p ; 21cm
NDC
675
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Notes on use

Note (General):

原タイトル: Building customer loyalty

Detailed bibliographic record

Contents:

ロイヤルティ・リーダーシップ / フレデリック・F.ライクヘルド 著顧客ロイヤルティを測る究極の質問 / フレデリック・F.ライクヘルド 著100パーセントの顧客満足を届けるマネジメント / トーマス・O.ジョーンズ, W.アール・サッサー・ジュニア 著...

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Bibliographic Record

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Paper

Material Type
図書
ISBN
978-4-478-00074-8
Title Transcription
モウカル コキャク ノ ツクリカタ
Author/Editor
Diamondハーバード・ビジネス・レビュー編集部 編訳
Author Heading
ダイヤモンド社 ダイヤモンドシャ ( 00259724 )Authorities
Publication, Distribution, etc.
Publication Date
2007.3
Publication Date (W3CDTF)
2007