(R)evolution of the telecommunications sector in Sri Lanka : lessons from Japanese telecom giant for developing human resources for customer care services management (Working paper series ; no. 96)

(R)evolution of the telecommunications sector in Sri Lanka : lessons from Japanese telecom giant for developing human resources for customer care services management

(Working paper series ; no. 96)

Call No. (NDL): D9-B144
Bibliographic ID of National Diet Library: 000009192676

Material type: 図書

Author: [by] M. Saman Dassanayake

Publisher: Center for Business and Industrial Research, Hosei University

Publication date: 2001.3

Material Format: Paper

Capacity, size, etc.: 36 p. ; 30 cm

NDC: -

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Paper

Material Type: 図書
Title: (R)evolution of the telecommunications sector in Sri Lanka : lessons from Japanese telecom giant for developing human resources for customer care services management
Author/Editor: [by] M. Saman Dassanayake
Series Title: Working paper series ; no. 96
Publication, Distribution, etc.: 東京 : Center for Business and Industrial Research, Hosei University
Publication Date: 2001.3
Publication Date (W3CDTF): 2001
Extent: 36 p.
Size: 30 cm
Place of Publication (Country Code): JP
Text Language Code: eng
NDLC: D9
Target Audience: 一般
Note (Bibliography): Includes bibliographical references
Holding library: 国立国会図書館
Call No.: D9-B144
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000009192676
http://id.ndl.go.jp/bib/000009192676
National Bibliography No. (JPNO): 21339136
Cataloging Rule: Nippon Cataloguing Rules 1987 Revised Edition
Bibliographic Record Category (NDL): 113