The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs.

• Material Type: 図書
• ISBN: 9781856046268 (pbk.); 1856046265 (pbk.)
• Title: The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs.
• Edition: Simultaneous UK ed.
• Author Heading: Kovacs, Diane K. (Diane Kaye) , 1962-
• Publication, Distribution, etc.: London : Facet Pub.
• Publication Date: 2007.
• Publication Date (W3CDTF): 2007
• Extent: xvii, 132 p. ; 23 cm.
• Place of Publication (Country Code): GB
• Text Language Code: eng
• Subject Heading: Electronic reference services (Libraries)
• DDC: 025.52
• NDLC: UL731
• Note (General): Originally published: New York : Neal-Schuman Publishers, 2007.
• Note (Bibliography): Includes bibliographical references and index.
• Holding library: 国立国会図書館
• Call No.: UL731-B17
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 000009392901; http://id.ndl.go.jp/bib/000009392901
• OCLC No.: 156726985; https://www.worldcat.org/oclc/156726985
• Cataloging Rule: Anglo-American Cataloging Rules
• Bibliographic Record Category (NDL): 211

• Contents: 1. Technical, communications, and reference skills and knowledge for vitual reference librarians2. Acquire and improve technical skills and knowledge ...