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図書

素敵なお客様 : お客様は神様ではない!

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素敵なお客様 : お客様は神様ではない!

Call No. (NDL)
DH441-J244
Bibliographic ID of National Diet Library
000010081399
Material type
図書
Author
長谷川裕詞 著
Publisher
文芸社
Publication date
2009.4
Material Format
Paper
Capacity, size, etc.
97p ; 19cm
NDC
673
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Detailed bibliographic record

Summary, etc.:

顧客満足の誤解がモンスターを生む今日、お客とサービス業の関係がたがいに感謝し爽やかになることを願って、実例を踏まえて読み物風(Provided by: 出版情報登録センター(JPRO))

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Paper

Material Type
図書
ISBN
978-4-286-06503-8
Title Transcription
ステキナ オキャクサマ : オキャクサマ ワ カミサマ デワ ナイ
Author/Editor
長谷川裕詞 著
Author Heading
長谷川, 裕詞 ハセガワ, ユウジ ( 01157899 )Authorities
Publication, Distribution, etc.
Publication Date
2009.4
Publication Date (W3CDTF)
2009
Extent
97p