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図書

Customer care : a training manual for library staff / Pat Gannon-Leary and Michael D. McCarthy. (Chandos information professional series)

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Customer care : a training manual for library staff / Pat Gannon-Leary and Michael D. McCarthy. a training manual for library staff

(Chandos information professional series)

Call No. (NDL)
UL541-B20
Bibliographic ID of National Diet Library
000010839658
Material type
図書
Author
Pat Gannon-Leary and Michael D. McCarthy.
Publisher
Chandos Pub.
Publication date
2010.
Material Format
Paper
Capacity, size, etc.
xix, 242 p. ; 24 cm.
NDC
-
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Notes on use

Other physical details:

ill.

Detailed bibliographic record

Contents:

PreparationThe introductionWhat is customer service?...

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Bibliographic Record

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Paper

Material Type
図書
ISBN
9781843345701 (pbk.)
Author/Editor
Pat Gannon-Leary and Michael D. McCarthy.
Publication, Distribution, etc.
Publication Date
2010.
Publication Date (W3CDTF)
2010
Extent
xix, 242 p.