図書

Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver. 2nd ed.

Icons representing 図書

Satisfaction : a behavioral perspective on the consumer / Richard L. Oliver.

2nd ed.

Call No. (NDL)
DH413-B52
Bibliographic ID of National Diet Library
000011178951
Material type
図書
Author
Oliver, Richard L., 1945-
Publisher
M.E. Sharpe
Publication date
c2010.
Material Format
Paper
Capacity, size, etc.
xxii, 519 p. : ill. ; 27 cm.
NDC
-
View All

Notes on use

Note (General):

Related URL: Table of contents only http: //catdir.loc.gov/catdir/toc/ecip0828/2008039870.html.Related URL: http: //bvbr.bib-bvb.de: 8991/F?func=servi...

Detailed bibliographic record

Contents:

Introduction: What is satisfaction?pt. 1. Basic satisfaction mechanisms: The performance of attributes, features, and dimensionsExpectations and relat...

Search by Bookstore

Bibliographic Record

You can check the details of this material, its authority (keywords that refer to materials on the same subject, author's name, etc.), etc.

Paper

Material Type
図書
ISBN
9780765617705 (cloth : alk. paper)
Edition
2nd ed.
Publication, Distribution, etc.
Publication Date
c2010.
Publication Date (W3CDTF)
2010
Extent
xxii, 519 p. : ill. ; 27 cm.
Place of Publication (Country Code)
US