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事例に学ぶ苦情・クレーム対応の勘所 : 初動対応のポイントと金融ADR

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事例に学ぶ苦情・クレーム対応の勘所 : 初動対応のポイントと金融ADR

Call No. (NDL)
DF273-J145
Bibliographic ID of National Diet Library
023642502
Material type
図書
Author
香月裕爾 監修ほか
Publisher
金融財政事情研究会
Publication date
2012.6
Material Format
Paper
Capacity, size, etc.
326p ; 21cm
NDC
338.5
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Kanto

Tokai-Hokuriku

  • 愛知県図書館

    Paper
    Call No.:
    338.5-スミ-1044195
    Book Registration Number:
    1110441952

Kinki

Chugoku

  • 鳥取県立図書館

    Paper
    Call No.:
    338.5-スミモ-一般H
    Book Registration Number:
    118846321
  • CiNii Research

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    Paper
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Paper

Material Type
図書
ISBN
978-4-322-12108-7
Title Transcription
ジレイ ニ マナブ クジョウ クレーム タイオウ ノ カンドコロ : ショドウ タイオウ ノ ポイント ト キンユウ エーディーアール
Author/Editor
香月裕爾 監修
炭本典生 著
Author Heading
香月, 裕爾, 1958- カツキ, ユウジ, 1958- ( 00819501 )Authorities
炭本, 典生, 1956- スミモト, ノリオ, 1956- ( 001112559 )Authorities
Publication Date
2012.6
Publication Date (W3CDTF)
2012
Extent
326p