図書

Lean library management : eleven strategies for reducing costs and improving customer services

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Lean library management : eleven strategies for reducing costs and improving customer services

Call No. (NDL)
UL511-B75
Bibliographic ID of National Diet Library
023810572
Material type
図書
Author
John J. Huber.
Publisher
Neal-Schuman Publishers
Publication date
c2011.
Material Format
Paper
Capacity, size, etc.
xxii, 197 p. ; 23 cm.
NDC
-
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Notes on use

Other physical details:

ill.

Detailed bibliographic record

Contents:

Prologue : the power of a lean transformationStrategy one. Recognize that service performance is the key to customer retentionStrategy two. Transform ...

Summary, etc.:

Libraries today face reduced budgets, increased customer expectations, and aggressive competition from web-based information sources. Management guru ...

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Bibliographic Record

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Paper

Material Type
図書
ISBN
9781555707323 (alkaline paper)
1555707327 (alkaline paper)
Author/Editor
John J. Huber.
Author Heading
Publication, Distribution, etc.
Publication Date
c2011.
Publication Date (W3CDTF)
2011
Extent
xxii, 197 p.
Other physical details
ill.