図書

どんな患者さんからもクレームがこない接遇のルール

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どんな患者さんからもクレームがこない接遇のルール

Call No. (NDL)
EG234-J520
Bibliographic ID of National Diet Library
024013509
Material type
図書
Author
濱川博招, 島川久美子 監修
Publisher
エクスナレッジ
Publication date
2012.10
Material Format
Paper
Capacity, size, etc.
175p ; 21cm
NDC
498.14
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Paper

Material Type
図書
ISBN
978-4-7678-1454-4
Title Transcription
ドンナ カンジャサン カラ モ クレーム ガ コナイ セツグウ ノ ルール
Author/Editor
濱川博招, 島川久美子 監修
Author Heading
濱川, 博招, 1954- ハマカワ, ヒロアキ, 1954- ( 00997646 )Authorities
島川, 久美子 シマカワ, クミコ ( 01077151 )Authorities
Publication, Distribution, etc.
Publication Date
2012.10
Publication Date (W3CDTF)
2012
Extent
175p