図書

世界一のサービス : 十年前のお客様を忘れない (PHP新書 ; 835)

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世界一のサービス : 十年前のお客様を忘れない

(PHP新書 ; 835)

Call No. (NDL)
DH475-L2
Bibliographic ID of National Diet Library
024048412
Material type
図書
Author
下野隆祥 著
Publisher
PHP研究所
Publication date
2012.11
Material Format
Paper
Capacity, size, etc.
195p ; 18cm
NDC
673.97
View All

Detailed bibliographic record

Summary, etc.:

超一流のサービスに必要な習慣、能力、思想とは? 日本を代表するサービスのプロが、自ら目指してきた「世界一のサービス」の神髄を語る。自身が審査員を務めたサービスの世界コンクールも紹介。(Provided by: サピエ図書館資料検索)

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Northern Japan

Kanto

  • 福井県立図書館

    Paper
    Call No.:
    673.9/シモヤ
    Book Registration Number:
    1015965542
  • 愛知県図書館

    Paper
    Call No.:
    673.97-シモ-1054848
    Book Registration Number:
    1110548485

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Bibliographic Record

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Paper Recording Media

Material Type
図書
ISBN
978-4-569-80853-6
Title Transcription
セカイイチ ノ サービス : ジュウネンマエ ノ オキャクサマ オ ワスレナイ
Author/Editor
下野隆祥 著
Series Title
Author Heading
下野, 隆祥, 1946- シモヤ, タカアキ, 1946- ( 00827479 )Authorities
Publication, Distribution, etc.
Publication Date
2012.11
Publication Date (W3CDTF)
2012