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図書

医事・看護従事者のための接遇/対話力向上の技術

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医事・看護従事者のための接遇/対話力向上の技術

Call No. (NDL)
EG234-L424
Bibliographic ID of National Diet Library
027669692
Material type
図書
Author
守谷雄司 著
Publisher
産労総合研究所出版部経営書院
Publication date
2016.11
Material Format
Paper
Capacity, size, etc.
311p ; 26cm
NDC
498.14
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Detailed bibliographic record

Summary, etc.:

【主な内容】第1部第1章 伝えるための基本と条件第2章 対話力上達の技術第3章 接遇力・気配りの技術第4章 聞き上手の基本と技術第5章 ほめ方・叱り方と禁句第6章 接遇力アップのための自己診断集第2部 接遇対象に輝いた3病院の「接遇向上」の工夫と活動(Provided by: 出版情報登録センター(...

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Paper

Material Type
図書
ISBN
978-4-86326-226-3
Title Transcription
イジ カンゴ ジュウジシャ ノ タメ ノ セツグウ タイワリョク コウジョウ ノ ギジュツ
Author/Editor
守谷雄司 著
Author Heading
守谷, 雄司, 1937- モリヤ, ユウジ, 1937- ( 00047790 )Authorities
Publication Date
2016.11
Publication Date (W3CDTF)
2016
Extent
311p