Essays on various aspects of services marketing in complex service settings : insights and evidence on the role of tensions and stereotypes in interactions between frontline employees and customers

Call No. (NDL): DH413-B90
Bibliographic ID of National Diet Library: 028294272

Material type: 図書

Author: vorgelegt von Antje Sarah Julia Hütten.

Publisher: Antje Sarah Julia Hütten

Publication date: [2016]

Material Format: Paper

Capacity, size, etc.: viii, 197 pages ; 21 cm

NDC: -

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Notes on use

Note (General)：: "Von der Fakultät für Wirtschaftswissenschaften der Rheinisch-Westfälischen Technischen Hochschule Aachen zur Erlangung des akademischen Grades einer ...

Other physical details：: Illustrationen

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Paper

Material Type: 図書
Title: Essays on various aspects of services marketing in complex service settings : insights and evidence on the role of tensions and stereotypes in interactions between frontline employees and customers
Author/Editor: vorgelegt von Antje Sarah Julia Hütten.
Author Heading: Hütten, Antje Sarah Julia.
Publication, Distribution, etc.: Aachen : Antje Sarah Julia Hütten (出版)
Publication Date: [2016]
Publication Date (W3CDTF): 2016
Extent: viii, 197 pages
Other physical details: Illustrationen
Size: 21 cm
Note (Dissertation): Author's thesis (doctoral)--Rheinisch-Westfälische Technische Hochschule Aachen, 2016.
Place of Publication (Country Code): DE
Text Language Code: eng
Note (Text Language): In English; summary in English and German.
Genre/Form Terms: Hochschulschrift.
Hochschulschrift
Content Type: text
Media Type: unmediated
Carrier Type: volume
Subject Heading: 1.1\x Dienstleistungsmarketing
1.2\x Beziehungsmarketing
1.3\x Krankenhaus
1.4\x Deutschland
Dienstleistungsmarketing.
Beziehungsmarketing.
Krankenhaus.
Deutschland--Hochschulschrift.
DDC: 658.812
650
NDLC: DH413
Target Audience: 一般
Note (General): "Von der Fakultät für Wirtschaftswissenschaften der Rheinisch-Westfälischen Technischen Hochschule Aachen zur Erlangung des akademischen Grades einer Doktorin der Wirtschafts- und Sozialwissenschaften genehmigte Dissertation."
Holding library: 国立国会図書館
Call No.: DH413-B90
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 028294272
http://id.ndl.go.jp/bib/028294272
OCLC No.: 964580414
https://www.worldcat.org/oclc/964580414
Cataloging Rule: RDA
Bibliographic Record Category (NDL): 211