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究極のホスピタリティを実現する「共感力」の鍛え方 : AIにはできない、人にしかできない!

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究極のホスピタリティを実現する「共感力」の鍛え方 : AIにはできない、人にしかできない!

Call No. (NDL)
DH441-L574
Bibliographic ID of National Diet Library
028442280
Material type
図書
Author
安東徳子 著
Publisher
コスモ21
Publication date
2017.9
Material Format
Paper
Capacity, size, etc.
171p ; 19cm
NDC
673
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Table of Contents

  • プロローグ 人にしかできないサービスを究める!

  • 第1章 共感したとき人は動く

  • 第2章 ホスピタリティを高める共感力

  • 第3章 共感の仕組み

  • 第4章 思考習慣を変えて共感力を鍛える

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Paper

Material Type
図書
ISBN
978-4-87795-357-7
Title Transcription
キュウキョク ノ ホスピタリティ オ ジツゲン スル キョウカンリョク ノ キタエカタ : エーアイ ニワ デキナイ ヒト ニ シカ デキナイ
Author/Editor
安東徳子 著
Author Heading
安東, 徳子 アンドウ, ノリコ ( 01219056 )Authorities
Publication, Distribution, etc.
Publication Date
2017.9
Publication Date (W3CDTF)
2017
Extent
171p