Jump to main content
図書

超一流のクレーム対応 : どんな相手でもストレスゼロ!

Icons representing 図書
The cover of this title could differ from library to library. Link to Help Page

超一流のクレーム対応 : どんな相手でもストレスゼロ!

Call No. (NDL)
DH441-L611
Bibliographic ID of National Diet Library
028704102
Persistent ID (NDL)
info:ndljp/pid/11545835
Material type
図書
Author
谷厚志 著
Publisher
日本実業出版社
Publication date
2018.1
Material Format
Paper
Capacity, size, etc.
285p ; 19cm
NDC
673.3
View All

Detailed bibliographic record

Summary, etc.:

お客様の怒りを鎮める「限定付き謝罪」、悪質クレーマーの見極め方…。人気クレーム・コンサルタントが、クレーム対応で必要なマインドとノウハウのすべてを、リアルな実例や自身の失敗談を交えて余すことなく解説する。(Provided by: サピエ図書館資料検索)

Holdings of Libraries in Japan

This page shows libraries in Japan other than the National Diet Library that hold the material.

Please contact your local library for information on how to use materials or whether it is possible to request materials from the holding libraries.

Northern Japan

Kanto

  • 石川県立図書館

    Paper
    Call No.:
    673.3/タニ チ
    Book Registration Number:
    009445685
  • 岐阜県図書館

    Paper
    Call No.:
    673.3-タ
    Book Registration Number:
    8134882211
  • 愛知県図書館

    Paper
    Call No.:
    673.3-タニ-1146599
    Book Registration Number:
    1111465995
  • 名古屋市図書館

    Paper
    Call No.:
    6733//
    Book Registration Number:
    2132643764
  • CiNii Research

    Search Service
    Paper
    You can check the holdings of institutions and databases with which CiNii Research is linked at the site of CiNii Research.

Search by Bookstore

Publication bibliographic database Books Find a bookstore where you can purchase books from

Books is a database of the publishing industry with information provided by publishers. You can search for currently available paperbacks and eBooks.

Read in Disability Resources

Bibliographic Record

You can check the details of this material, its authority (keywords that refer to materials on the same subject, author's name, etc.), etc.

Paper Digital

Material Type
図書
ISBN
978-4-534-05551-4
Title Transcription
チョウイチリュウ ノ クレーム タイオウ : ドンナ アイテ デモ ストレス ゼロ
Author/Editor
谷厚志 著
Author Heading
谷, 厚志, 1969- タニ, アツシ, 1969- ( 01242053 )Authorities
Publication, Distribution, etc.
Publication Date
2018.1
Publication Date (W3CDTF)
2018
Extent
285p