Quality services = Services de qualité.

• Material Type: 図書
• ISBN: 0662620496 (An overview); 9780662620495 (An overview); 066262050X (guide 1); 0662620518 (guide 2); 0662620526 (guide 3); 0662620534 (guide 4); 0662620542 (guide 5); 0662620550 (guide 6); 0662620569 (guide 7); 0662620577 (guide 8); 0662620585 (guide 9)
• Title: Quality services
• Author Heading: Canada. Treasury Board.
• Publication, Distribution, etc.: Ottawa, Ontario : Treasury Board of Canada, Secretariat
• Publication Date: 1995.
• Publication Date (W3CDTF): 1995
• Extent: 10 volumes
• Size: 28 cm
• Alternative Title: Services de qualité.
• Additional Title: Services de qualité.
• Place of Publication (Country Code): CA
• Text Language Code: eng; fre
• Note (Text Language): Text in English and French on inverted pages.
• Content Type: txt : text
• Media Type: n : unmediated
• Carrier Type: nc : volume
• Subject Heading: Public administration--Canada.; Customer services--Canada.; Total quality management in government--Canada.; Canada--Officials and employees--Personnel management.; Customer services.; Employees--Personnel management.; Public administration.; Total quality management in government.; Canada.
• LCC: CA1 TR 95Q77
• DDC: 354.7107
• NDLC: Y629
• Target Audience: 一般
• Note (General): Each volume inserted "Fax-back user survey, quality service guides" (1 sheet).
• Report No.: CA1 TB 95 Q77
• Holding library: 国立国会図書館
• Call No.: Y629-96-15
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 028916953; http://id.ndl.go.jp/bib/028916953
• OCLC No.: 884021879; https://www.worldcat.org/oclc/884021879
• Cataloging Rule: RDA
• Bibliographic Record Category (NDL): 211

• Contents: An overview = Tour d'horizonGuide 1. Client consultation = Consultation des clientsGuide 2. Measuring client satisfaction = Mesuer de la satisfaction ...