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図書

서비스마케팅

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서비스마케팅

Material type
図書
Author
Vararie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler 저자 ; 전인수, 배일현 역자
Publisher
청람
Publication date
2013.7
Material Format
Paper
Capacity, size, etc.
27cm
NDC
-
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Notes on use

Note (General):

原著第6版(c2013)の翻訳参考文献: 各章末

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Paper

Material Type
図書
ISBN
9788959723294
Author/Editor
Vararie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler 저자 ; 전인수, 배일현 역자
Publication, Distribution, etc.
Publication Date
2013.7
Publication Date (W3CDTF)
2013
Size
27cm
Alternative Title
서비스 마케팅
Services marketing : integrating customer focus across the firm