クレーム対応の基本が面白いほど身につく本 : 応対者の誠意こもる第一声から詫び状の書き方まで

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Material Type: 図書
ISBN: 9784806126256
Title: クレーム対応の基本が面白いほど身につく本 : 応対者の誠意こもる第一声から詫び状の書き方まで
Title Transcription: クレームタイオウノキホンガオモシロイホドミニツクホン : オウタイシャノセイイコモルダイイッセイカラワビジョウノカキカタマデ
Author/Editor: 舟橋孝之著
Author Heading: 舟橋, 孝之フナハシ, タカユキ
Publication, Distribution, etc.: 中経出版
Publication Date: 2007.2
Publication Date (W3CDTF): 2007
Size: 19cm
Alternative Title: A basic guide to complaint management
Place of Publication (Country Code): ja
Text Language Code: ja
Subject Heading: 販売管理
苦情処理
NDC 8th ed.: 673.3
NDC 9th ed.: 673.3 : Mercantile business
Target Audience: 一般
Related Material: 知りたいことがすぐわかる
https://cir.nii.ac.jp/crid/1130282270729998592
Related Material (URI): https://ci.nii.ac.jp/ncid/BA81912736#entity
Periodical Title: 知りたいことがすぐわかる
https://cir.nii.ac.jp/crid/1130282270729998592
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA81912736 : BA81912736