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Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines / Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.
Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines / Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.
Paper
図書
McGraw Hill
c2006.
<X>
National Diet Library
LCC
HE9874.S56
Flying high in a competitive industry : secrets of the world's leading airline Rev. ed
Flying high in a competitive industry : secrets of the world's leading airline Rev. ed
Paper
図書
Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar
McGraw-Hill
c2009
Other Libraries in Japan
LCC
HE9874.S56
Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines
Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines
Paper
図書
Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar
Mc Graw Hill
c2006
Other Libraries in Japan
LCC
HE9874.S56
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