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Service quality : research perspectives / Benjamin Schneider, Susan S. White. (Foundations for organizational science)

Service quality : research perspectives / Benjamin Schneider, Susan S. White. (Foundations for organizational science)
Paper図書
Sage Publicationsc2004.<DH441-B2>
National Diet Library
  • Subject Heading...t -- Research. Consumer satisfaction -- Research.

From customer retention to a holistic stakeholder management system : living a vision hardcover : alk.

From customer retention to a holistic stakeholder management system : living a vision hardcover : alk.
Paper図書
[edited by] Margit Huber, Susanne O'GormanSpringerc2008
Other Libraries in Japan

Consumer satisfaction : advancements in theory, modeling, and empirical findings

Consumer satisfaction : advancements in theory, modeling, and empirical findings
Paper図書
Alessandro M. PelusoP. Langc2011
Other Libraries in Japan

Service quality : research perspectives : pbk

Service quality : research perspectives : pbk
Paper図書
Benjamin Schneider, Susan S. WhiteSage Publicationsc2004
Other Libraries in Japan

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations hard cover

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations hard cover
Paper図書
Derek R. AllenASQ Quality Pressc2004
Other Libraries in Japan

How to measure customer satisfaction : pbk

How to measure customer satisfaction : pbk
Paper図書
Nigel Hill, John Brierley, and Rob MacDougallGowerc1999
Other Libraries in Japan

AMA handbook for customer satisfaction

AMA handbook for customer satisfaction
Paper図書
Alan DutkaNTC Business Booksc1994
Other Libraries in Japan

Modern analysis of customer surveys : with applications using R : print

Modern analysis of customer surveys : with applications using R : print
Paper図書
edited by Ron S. Kenett, Silvia SaliniWiley2012
Other Libraries in Japan

Contextual cues and consumer satisfaction : the role of physical surroundings and employee behaviors in service settings

Contextual cues and consumer satisfaction : the role of physical surroundings and employee behaviors in service settings
Microform図書
Bitner, Mary JoU.M.I.1987
Other Libraries in Japan

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