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How Toyota became #1 : leadership lessons from the world's greatest car company / David Magee.

How Toyota became #1 : leadership lessons from the world's greatest car company / David Magee.
Paper図書
Portfolio2007.<DL438-B85>
National Diet LibraryOther Libraries in Japan
  • Subject Heading... Case studies. Customer services -- Case studies.

Case studies in service innovation : [pbk]

Case studies in service innovation : [pbk]
Paper図書
Linda A. Macaulay ... [et al.]Springerc2012
Other Libraries in Japan
  • Subject HeadingCustomer services -- Case studies
  • Subject Heading (ID)Customer services -- Case studies

Cases on consumer-centric marketing management

Cases on consumer-centric marketing management
Paper図書
Vimi Jham, Sandeep PuriBusiness Science Reference, an imprint of IGI Globalc2014
Other Libraries in Japan
  • Subject Heading...- Case studies Customer services -- Case studies Consumer behavior -- Case stu...
  • Subject Heading (ID)...- Case studies Customer services -- Case studies Consumer behavior -- Case stu...

Seeds of commerce [microform] : a report on how the U.S. Department of Commerce helps others foster economic growth / John C. O'Conor

Seeds of commerce [microform] : a report on how the U.S. Department of Commerce helps others foster economic growth / John C. O'Conor
Microform図書
1997<YCA-C 1.2:SE 3/997>
National Diet Library
  • Subject Heading...of Commerce -- Customer services -- Case studies Export marketing -- United St...

Who's your Gladys? : how to turn even the most difficult customer into your biggest fan

Who's your Gladys? : how to turn even the most difficult customer into your biggest fan
Paper図書
Marilyn Suttle and Lori Jo VestAmerican Management Associationc2009
Other Libraries in Japan
  • Subject Heading...onal relations Customer services -- Case studies Customer relations -- Case st...
  • Subject Heading (ID)...onal relations Customer services -- Case studies Customer relations -- Case st...

Winning at service : lessons from service leaders

Winning at service : lessons from service leaders
Paper図書
Waldemar Schmidt, Gordon Adler, Els van WeeringJ. Wileyc2003
Other Libraries in Japan
  • Subject HeadingCustomer services Customer services -- Case studies
  • Subject Heading (ID)Customer services Customer services -- Case studies

Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA 1st ed

Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA 1st ed
Paper図書
edited by Fred WiersemaHarperBusinessc1998
Other Libraries in Japan
  • Subject HeadingCustomer services -- Case studies
  • Subject Heading (ID)Customer services -- Case studies

How Toyota became #1 : leadership lessons from the world's greatest car company

How Toyota became #1 : leadership lessons from the world's greatest car company
Paper図書
David MageePortfolio2007
Other Libraries in Japan
  • Subject Heading...- Case studies Customer services -- Case studies
  • Subject Heading (ID)...- Case studies Customer services -- Case studies

World-class customer satisfaction

World-class customer satisfaction
Paper図書
Jonathan D. BarskyIrwin Professional Pub.c1995
Other Libraries in Japan
  • Subject HeadingConsumer satisfaction -- Case studies Customer services -- Case studies
  • Subject Heading (ID)Consumer satisfaction -- Case studies Customer services -- Case studies

Total quality service : how organizations use it to create a competitive advantage

Total quality service : how organizations use it to create a competitive advantage
Paper図書
Stanley A. BrownPrentice Hall Canadac1992
Other Libraries in Japan

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