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Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines / Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.

Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines / Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar.
Paper図書
McGraw Hillc2006.<X>
National Diet Library
  • Subject HeadingSingapore Airlines -- History. Aeronautics, Commercial -- S...

Flying high in a competitive industry : secrets of the world's leading airline Rev. ed

Flying high in a competitive industry : secrets of the world's leading airline Rev. ed
Paper図書
Loizos Heracleous, Jochen Wirtz, Nitin PangarkarMcGraw-Hillc2009
Other Libraries in Japan
  • Subject HeadingSingapore Airlines -- History Aeronautics, Commercial -- Si...
  • Subject Heading (ID)Singapore Airlines -- History Aeronautics, Commercial -- Si...

Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines

Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines
Paper図書
Loizos Heracleous, Jochen Wirtz, Nitin PangarkarMc Graw Hillc2006
Other Libraries in Japan
  • Subject HeadingSingapore Airlines -- History Aeronautics, Commercial -- Si...
  • Subject Heading (ID)Singapore Airlines -- History Aeronautics, Commercial -- Si...

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