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The future of retail banking : delivering value to global customers / Joseph A. DiVanna.

The future of retail banking : delivering value to global customers / Joseph A. DiVanna.
紙図書
Palgrave Macmillan2004.<DF273-B4>
国立国会図書館

Service quality : research perspectives / Benjamin Schneider, Susan S. White. (Foundations for organizational science)

Service quality : research perspectives / Benjamin Schneider, Susan S. White. (Foundations for organizational science)
紙図書
Sage Publicationsc2004.<DH441-B2>
国立国会図書館

Oversight of management challenges at the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, second session, April 20, 2000

Oversight of management challenges at the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, second session, April 20, 2000
マイクロ図書
2001<YCA-Y 4.G 74/7:C 35/2>
国立国会図書館

The Palgrave handbook of service management

The Palgrave handbook of service management
紙図書
Bo Edvardsson, Bård Tronvoll, editorsPalgrave Macmillanc2022
全国の図書館

Oversight of the management practices of the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform and Oversight, House of Representatives, One Hundred Fifth Congress, first session, October 16, 1997

Oversight of the management practices of the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform and Oversight, House of Representatives, One Hundred Fifth Congress, first session, October 16, 1997
マイクロ図書
1998<YCA-Y 4.G 74/7:OV 2/22>
国立国会図書館

Superior customer value : finding and keeping customers in the now economy : pbk 4th ed

Superior customer value : finding and keeping customers in the now economy : pbk 4th ed
紙図書
Art WeinsteinRoutledge2019
全国の図書館

Customs Service [microform] : comments on strategic plan and resource allocation process : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Government Management, Information and Technology, Committee on Government Reform and Oversight, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-98-15)

Customs Service [microform] : comments on strategic plan and resource allocation process : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Government Management, Information and Technology, Committee on Government Reform and Oversight, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-98-15)
マイクロ図書
1997<YCA-GA 1.5/2:T-GGD-98-15>
国立国会図書館

U.S. Customs Service [microform] : oversight issues : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-107)

U.S. Customs Service [microform] : oversight issues : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-107)
マイクロ図書
1997<YCA-GA 1.5/2:T-GGD-97-107>
国立国会図書館

U.S. Customs Service [microform] : varied reaction to the labor-management partnership concept : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-54)

U.S. Customs Service [microform] : varied reaction to the labor-management partnership concept : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-54)
マイクロ図書
1997<YCA-GA 1.5/2:T-GGD-97-54>
国立国会図書館

U.S. Customs Service issues : hearings before the Committee on Finance, United States Senate, One Hundred Sixth Congress, first session, May 13, 18, and 25, 1999 (S. hrg. 106-100)

U.S. Customs Service issues : hearings before the Committee on Finance, United States Senate, One Hundred Sixth Congress, first session, May 13, 18, and 25, 1999 (S. hrg. 106-100)
マイクロ図書
1999<YCA-Y 4.F 49:S.HRG.106-100>
国立国会図書館

Customs Service modernization [microform] : actions needed to correct serious ACE management and technical weaknesses : statement of Randolph C. Hite, Associate Director, Governmentwide and Defense Information Systems, Accounting and Information Management Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-AIMD-99-141)

Customs Service modernization [microform] : actions needed to correct serious ACE management and technical weaknesses : statement of Randolph C. Hite, Associate Director, Governmentwide and Defense Information Systems, Accounting and Information Management Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-AIMD-99-141)
マイクロ図書
1999<YCA-GA 1.5/2:T-AIMD-99-141>
国立国会図書館

Customs Authorization Act of 1999 : report (to accompany H.R. 1833) (including cost estimate of the Congressional Budget Office) (Report)

Customs Authorization Act of 1999 : report (to accompany H.R. 1833) (including cost estimate of the Congressional Budget Office) (Report)
マイクロ図書
1999<YCA-Y 1.1/5:106-156>
国立国会図書館

Customs service modernization [microform] : strategic information management must be improved for national automation program to succeed : report to the Chairman, Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office

Customs service modernization [microform] : strategic information management must be improved for national automation program to succeed : report to the Chairman, Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office
マイクロ図書
1996<YCA-GA 1.13:AIMD-96-57>
国立国会図書館

Customs Service modernization [microform] : architecture must be complete and enforced to effectively build and maintain systems : report to congressional requesters / United States General Accounting Office

Customs Service modernization [microform] : architecture must be complete and enforced to effectively build and maintain systems : report to congressional requesters / United States General Accounting Office
マイクロ図書
1998<YCA-GA 1.13:AIMD-98-70>
国立国会図書館

Service quality (SQ) : perspectives, management and improvement strategies

Service quality (SQ) : perspectives, management and improvement strategies
紙図書
Arthur Collins, editorNova Science Publishersc2017
全国の図書館

Financial management [microform] : control weaknesses limited Customs' ability to ensure that duties were properly assessed : report to the Commissioner, U.S. Customs Service / United States General Accounting Office

Financial management [microform] : control weaknesses limited Customs' ability to ensure that duties were properly assessed : report to the Commissioner, U.S. Customs Service / United States General Accounting Office
マイクロ図書
1994<YCA-GA 1.13:AIMD-94-38>
国立国会図書館

Problems with management practices of the U.S. Customs Service and inadequate enforcement of the U.S. trade laws : hearing before the Subcommittee on Oversight of the Committee on Ways and Means, House of Representatives, One Hundred Second Congress, second session, May 21, 1992

Problems with management practices of the U.S. Customs Service and inadequate enforcement of the U.S. trade laws : hearing before the Subcommittee on Oversight of the Committee on Ways and Means, House of Representatives, One Hundred Second Congress, second session, May 21, 1992
マイクロ図書
1992<YCA-Y 4.W 36:102-107>
国立国会図書館

Managing consumer services : factory or theater?

Managing consumer services : factory or theater?
紙図書
Enzo Baglieri, Uday Karmarkar, editorsSpringerc2014
全国の図書館

Customs Service modernization [microform] : actions initiated to correct ACE management and technical weaknesses : statement of Randolph C. Hite, Associate Director, Governmentwide and Defense Information Systems, Accounting and Information Management Division, before the Committee on Finance, U.S. Senate / United States General Accounting Office (Testimony ; GAO/T-AIMD-99-186)

Customs Service modernization [microform] : actions initiated to correct ACE management and technical weaknesses : statement of Randolph C. Hite, Associate Director, Governmentwide and Defense Information Systems, Accounting and Information Management Division, before the Committee on Finance, U.S. Senate / United States General Accounting Office (Testimony ; GAO/T-AIMD-99-186)
マイクロ図書
1999<YCA-GA 1.5/2:T-AIMD-99-186>
国立国会図書館

Customs Service microform : penalty assessment and collection process is improving : report to the Chairman, Subcommittee on Commerce, Consumer, and Monetary Affairs, Committee on Government Operations, House of Representatives / United States General Accounting Office

Customs Service microform : penalty assessment and collection process is improving : report to the Chairman, Subcommittee on Commerce, Consumer, and Monetary Affairs, Committee on Government Operations, House of Representatives / United States General Accounting Office
マイクロ図書
1991<YCA-GA 1.13:GGD-88-74>
国立国会図書館