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The Palgrave handbook of service management
The Palgrave handbook of service management
紙
図書
Bo Edvardsson, Bård Tronvoll, editors
Palgrave Macmillan
c2022
全国の図書館
The future of retail banking : delivering value to global customers / Joseph A. DiVanna.
The future of retail banking : delivering value to global customers / Joseph A. DiVanna.
紙
図書
Palgrave Macmillan
2004.
<DF273-B4>
国立国会図書館
件名
Banks and banking. Financial services industry.
Customer services -- Management.
Value.
Superior customer value : finding and keeping customers in the now economy : pbk 4th ed
Superior customer value : finding and keeping customers in the now economy : pbk 4th ed
紙
図書
Art Weinstein
Routledge
2019
全国の図書館
Oversight of management challenges at the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, second session, April 20, 2000
Oversight of management challenges at the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform, House of Representatives, One Hundred Sixth Congress, second session, April 20, 2000
マイクロ
図書
2001
<YCA-Y 4.G 74/7:C 35/2>
国立国会図書館
Service quality : research perspectives / Benjamin Schneider, Susan S. White. (Foundations for organizational science)
Service quality : research perspectives / Benjamin Schneider, Susan S. White. (Foundations for organizational science)
紙
図書
Sage Publications
c2004.
<DH441-B2>
国立国会図書館
Service quality (SQ) : perspectives, management and improvement strategies
Service quality (SQ) : perspectives, management and improvement strategies
紙
図書
Arthur Collins, editor
Nova Science Publishers
c2017
全国の図書館
Managing consumer services : factory or theater?
Managing consumer services : factory or theater?
紙
図書
Enzo Baglieri, Uday Karmarkar, editors
Springer
c2014
全国の図書館
Service failures and recovery in tourism and hospitality : a practical manual : hbk
Service failures and recovery in tourism and hospitality : a practical manual : hbk
紙
図書
edited by Erdogan Koc
CABI
c2017
全国の図書館
Excellence in managing worldwide customer relationships : hardback
Excellence in managing worldwide customer relationships : hardback
紙
図書
Thomas A. Cook
CRC Press, Taylor & Francis Group
c2017
全国の図書館
Supply chain management : strategy, planning, and operation 7th ed
Supply chain management : strategy, planning, and operation 7th ed
紙
図書
Sunil Chopra
Pearson
c2019
全国の図書館
Supply chain management : strategy, planning, and operation 7th ed., global ed
Supply chain management : strategy, planning, and operation 7th ed., global ed
紙
図書
Sunil Chopra
Pearson Education
c2019
全国の図書館
Oversight of the management practices of the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform and Oversight, House of Representatives, One Hundred Fifth Congress, first session, October 16, 1997
Oversight of the management practices of the U.S. Customs Service : hearing before the Subcommittee on Government Management, Information, and Technology of the Committee on Government Reform and Oversight, House of Representatives, One Hundred Fifth Congress, first session, October 16, 1997
マイクロ
図書
1998
<YCA-Y 4.G 74/7:OV 2/22>
国立国会図書館
Enhancing customer experience in the service industry : a global perspective
Enhancing customer experience in the service industry : a global perspective
紙
図書
edited by Levent Altinay and Surya Poudel
Cambridge Scholars Pub.
2016
全国の図書館
Superior customer value : strategies for winning and retaining customers : hardback 3rd ed
Superior customer value : strategies for winning and retaining customers : hardback 3rd ed
紙
図書
Art Weinstein
CRC Press
c2012
全国の図書館
Customs Service [microform] : comments on strategic plan and resource allocation process : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Government Management, Information and Technology, Committee on Government Reform and Oversight, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-98-15)
Customs Service [microform] : comments on strategic plan and resource allocation process : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Government Management, Information and Technology, Committee on Government Reform and Oversight, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-98-15)
マイクロ
図書
1997
<YCA-GA 1.5/2:T-GGD-98-15>
国立国会図書館
U.S. Customs Service [microform] : oversight issues : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-107)
U.S. Customs Service [microform] : oversight issues : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-107)
マイクロ
図書
1997
<YCA-GA 1.5/2:T-GGD-97-107>
国立国会図書館
U.S. Customs Service [microform] : varied reaction to the labor-management partnership concept : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-54)
U.S. Customs Service [microform] : varied reaction to the labor-management partnership concept : statement of Norman J. Rabkin, Director, Administration of Justice Issues, General Government Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-GGD-97-54)
マイクロ
図書
1997
<YCA-GA 1.5/2:T-GGD-97-54>
国立国会図書館
U.S. Customs Service issues : hearings before the Committee on Finance, United States Senate, One Hundred Sixth Congress, first session, May 13, 18, and 25, 1999 (S. hrg. 106-100)
U.S. Customs Service issues : hearings before the Committee on Finance, United States Senate, One Hundred Sixth Congress, first session, May 13, 18, and 25, 1999 (S. hrg. 106-100)
マイクロ
図書
1999
<YCA-Y 4.F 49:S.HRG.106-100>
国立国会図書館
Customs Service modernization [microform] : actions needed to correct serious ACE management and technical weaknesses : statement of Randolph C. Hite, Associate Director, Governmentwide and Defense Information Systems, Accounting and Information Management Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-AIMD-99-141)
Customs Service modernization [microform] : actions needed to correct serious ACE management and technical weaknesses : statement of Randolph C. Hite, Associate Director, Governmentwide and Defense Information Systems, Accounting and Information Management Division, before the Subcommittee on Trade, Committee on Ways and Means, House of Representatives / United States General Accounting Office (Testimony ; GAO/T-AIMD-99-141)
マイクロ
図書
1999
<YCA-GA 1.5/2:T-AIMD-99-141>
国立国会図書館
Supply chain management : strategy, planning, and operation 6th ed.
Supply chain management : strategy, planning, and operation 6th ed.
紙
図書
Sunil Chopra, Peter Meindl
Pearson
c2016
全国の図書館
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