図書

プロに学ぶ患者接遇 : 患者心理に基づく実践のポイント80

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プロに学ぶ患者接遇 : 患者心理に基づく実践のポイント80

Call No. (NDL)
EG234-G578
Bibliographic ID of National Diet Library
000003626319
Material type
図書
Author
友安直子 編著ほか
Publisher
医学通信社
Publication date
2002.3
Material Format
Paper
Capacity, size, etc.
148p ; 26cm
NDC
498.14
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Detailed bibliographic record

Summary, etc.:

患者さんの心理を徹底的に分析して理解を深め,具体的応対方法について解説。接遇入門はもちろん,スキルアップにも最適です。(Provided by: 出版情報登録センター(JPRO))

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Table of Contents

  • はじめに

  • 序 章 医療場面における患者接遇………………………………1

  • 第1章 患者接遇の基本的考え方………………………………5

  • 1 患者接遇とはなにか(定義)

  • 2 患者接遇の対象

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Kanto

Chugoku

  • 鳥取県立図書館

    Paper
    Call No.:
    498.1-トモヤ-一般H
    Book Registration Number:
    114953121

Shikoku

Kyushu

  • CiNii Research

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    Paper
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Paper Digital

Material Type
図書
ISBN
4-87058-067-5
Title Transcription
プロ ニ マナブ カンジャ セツグウ : カンジャ シンリ ニ モトズク ジッセン ノ ポイント 80
Author/Editor
友安直子 編著
江上格, 玉木真一, 千葉由美 著
Author Heading
友安, 直子 トモヤス, ナオコ ( 00184670 )Authorities
江上, 格 エガミ, カク ( 00875207 )Authorities
玉木, 真一 タマキ, シンイチ ( 00875208 )Authorities
Publication, Distribution, etc.
Publication Date
2002.3
Publication Date (W3CDTF)
2002
Extent
148p