図書

サービスのバイブル : お客様にはあなたがすべて

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サービスのバイブル : お客様にはあなたがすべて

Call No. (NDL)
DH441-H278
Bibliographic ID of National Diet Library
000007394025
Material type
図書
Author
ロン・ゼンケ 編ほか
Publisher
ダイヤモンド社
Publication date
2004.6
Material Format
Paper
Capacity, size, etc.
286p ; 19cm
NDC
673.3
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Notes on use

Note (General):

「"惚れられる"サービス」の改訂版原タイトル: Delivering knock your socks off service. (3rd ed.)

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Northern Japan

Kanto

  • 岡山県立図書館

    Paper
    Call No.:
    673.3/セン04/
    Book Registration Number:
    0006293823
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    Paper
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Bibliographic Record

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Paper

Material Type
図書
ISBN
4-478-56051-X
Title Transcription
サービス ノ バイブル : オキャクサマ ニワ アナタ ガ スベテ
Author/Editor
ロン・ゼンケ 編
パフォーマンス・リサーチ・アソシエイツ 著
和田正春 訳
Author Heading
パフォーマンスリサーチアソシエイツ パフォーマンス リサーチ アソシエイツ ( 00959403 )Authorities
和田, 正春, 1965- ワダ, マサハル, 1965- ( 00197952 )Authorities
Publication, Distribution, etc.
Publication Date
2004.6
Publication Date (W3CDTF)
2004
Extent
286p