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感動のサービスが実現する一瞬 : 本当の顧客満足がここにある!

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感動のサービスが実現する一瞬 : 本当の顧客満足がここにある!

Call No. (NDL)
DH475-H289
Bibliographic ID of National Diet Library
000007539044
Material type
図書
Author
田中司朗 著
Publisher
中経出版
Publication date
2004.11
Material Format
Paper
Capacity, size, etc.
215p ; 21cm
NDC
673.9
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Detailed bibliographic record

Summary, etc.:

ザ・リッツカールトン大阪、全日空、六花亭など注目の7社の卓越したサービスを解説。優れたサービス企業を目ざすうえでのヒントが必ず見つかる一冊。(Provided by: 出版情報登録センター(JPRO))

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Paper

Material Type
図書
ISBN
4-8061-2103-7
Title Transcription
カンドウ ノ サービス ガ ジツゲンスル イッシュン : ホントウ ノ コキャク マンゾク ガ ココニ アル
Author/Editor
田中司朗 著
Author Heading
田中, 司朗, 1953- タナカ, シロウ, 1953- ( 00851760 )Authorities
Publication, Distribution, etc.
Publication Date
2004.11
Publication Date (W3CDTF)
2004
Extent
215p