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図書

電話の応対 (Books for freshman : 60分ですぐに身につく!)

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電話の応対

(Books for freshman : 60分ですぐに身につく!)

Call No. (NDL)
Y88-H1843
Bibliographic ID of National Diet Library
000007687701
Material type
図書
Author
浦野啓子 著
Publisher
PHP研究所
Publication date
2005.3
Material Format
Paper
Capacity, size, etc.
142p ; 19cm
NDC
336.49
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Detailed bibliographic record

Summary, etc.:

緊張、不安……入社して初めて電話を受ける時、かける時。そんな新入社員に贈る、わかりやすく、すぐに使える電話応対マニュアル!(Provided by: 出版情報登録センター(JPRO))

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Table of Contents

Provided by:出版情報登録センター(JPRO)Link to Help Page
  • ●第1章 ビジネス電話の基本 ●第2章 正確に電話を受ける技術 ●第3章 さわやかに電話をかける技術 ●第4章 携帯電話の上手な使い方とマナー ●第5章 これがわかれば安心! クレーム電話の対処法 ●第6章 社会人として身につけたいFAXやメールの常識

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Northern Japan

Kanto

  • 徳島県立図書館

    Paper
    Call No.:
    336.4-ウラ
    Book Registration Number:
    00109218504
  • 愛媛県立図書館

    Paper
    Call No.:
    336.47-ウケ-2005
    Book Registration Number:
    5105185554

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Bibliographic Record

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Paper

Material Type
図書
ISBN
4-569-64229-2
Title Transcription
デンワ ノ オウタイ
Author/Editor
浦野啓子 著
Author Heading
浦野, 啓子, 1955-2010 ウラノ, ケイコ, 1955-2010 ( 00252749 )Authorities
Publication, Distribution, etc.
Publication Date
2005.3
Publication Date (W3CDTF)
2005