クレーム対応が会社を伸ばす : 伝説のクレーム総責任者川合健三の : 対応の基本からシステムマネジメントまで

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Material Type: 図書
ISBN: 978-4-426-10481-8
Title: クレーム対応が会社を伸ばす : 伝説のクレーム総責任者川合健三の : 対応の基本からシステムマネジメントまで
Title Transcription: クレームタイオウガカイシャオノバス : デンセツノクレームソウセキニンシャカワイケンゾウノ : タイオウノキホンカラシステムマネジメントマデ
Author/Editor: 川合健三著
Author Heading: 川合, 健三カワイ, ケンゾウ ( 01175182 )Authorities
Publication, Distribution, etc.: 東京 : 自由国民社
Publication Date: 2009.9
Publication Date (W3CDTF): 2009
Extent: 223p
Size: 21cm
Place of Publication (Country Code): JP
Text Language Code: jpn
Subject Heading: 苦情処理クジョウショリ ( 00765978 )Authorities
NDC 9th ed.: 673.3 : Mercantile business
NDLC: DH441
Target Audience: 一般
Price: 1600円
Holding library: 国立国会図書館
Call No.: DH441-J309
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000010551052
http://id.ndl.go.jp/bib/000010551052
National Bibliography No. (JPNO): 21653999
NS-MARC No.: 102713400
Cataloging Rule: Nippon Cataloguing Rules 1987 Revised Edition
Bibliographic Record Category (NDL): 112